Sump Pump Installation & Repair in Dayton, OH
Keep your basement dry—protect your home with a reliable sump pump
Since Dayton experiences its share of storms, it puts homes at risk of flooding. Basements are common in the area, which are prime locations for flooding during heavy rainfall. Because of this, the licensed and experienced plumbers at Five Star Home Services perform sump pump repair and installation in Dayton, OH, and the surrounding areas. Reach out to our team as soon as possible to book your sump pump service.
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“Always able to get me in ASAP so my family of animals is safe in the heat.”
— Cooper Sandoval
“I would welcome them back and request them to do any repairs in the future.”
— Paula Whitney
“They do it the RIGHT way! I will keep coming back.”
— Claire Irwin
“My sump pump backup system was installed exactly as requested. Definitely recommend.”
— Ben James
“As a retired electrician, they get 5 stars in my book.”
— John Mason
“Their work is excellent and I couldn’t be more pleased with the results.”
— Vanessa Saunders
“My thermostat showed a drop of 7 degrees in a matter of 20 minutes.”
— Layla Burris
“Being a single mom, I felt very comfortable having them in my home.”
— Kim Harper
Common Issues Requiring Sump Pump Repair
Stop the Flooding, Save Your Basement—Fast.
Our team encounters some sump pump issues more frequently than others, including the following.
Power Failure
Since your sump pump likely relies on your electrical system to function, a blackout during a rainstorm can lead to your sump pump turning off and your home flooding. You can solve this with generator installation or a backup battery.
Motor Failure
If your sump pump overheats, has worn down, or has aged beyond use, the motor of your sump pump might fail.
Clogged Discharge Line
Dirt, debris, and small objects can cause blockages in your drain line that back up your system and cause issues.
Switch Malfunction
Your float switch alerts your sump pump and tells it when to activate and turn off. When it becomes stuck, your sump pump won’t turn on and off when it needs to.
Our Promise To You
Why choose Five Star Home Services?
Five Star Home Services offers fast, reliable comfort backed by our plumbing and electrical expertise. With trusted service across every trade, we make your home repairs simple and stress-free.
Same day or it's free*
Done right or we'll make it right.
Trusted by neighbors. Guaranteed by us.
10% of profit goes to charity.
Multiple options always given.
FIVE STAR PROMIse
Trusted by neighbors, guaranteed by us.
Always Accountable
Done right or we'll make it right.
Fast Service
Same day or it's free.*
Service With Purpose
10% of profit goes to charity.
Transparent Pricing
Multiple options always given.Schedule with Five Star Home Services
Home comfort, as simple as 1, 2, 3!
With Five Star Home Services, getting help for your home couldn’t be easier. From heating and cooling to plumbing and electrical, our friendly full-service team takes the stress out of repairs. One call, one team, and you can relax knowing we’ve got everything covered.
Schedule in Minutes
Call or book online for fast scheduling.
Same-Day Arrival
Our expert technician arrives fast to diagnose the issue or provide an estimate.
Back to Comfort
Enjoy peace of mind with repairs done right the first time.
Serving Homes, Supporting Communities
When you book a service with us, you’re giving back too. A portion of the proceeds from every job goes directly toward supporting local community programs and families in need.
Sump Pump Services in Dayton & the Miami Valley
Proud to keep Dayton basements dry.
From city neighborhoods to growing suburbs and rural townships, Dayton-area homes face heavy rain, melting snow, and changing groundwater levels. Five Star Home Services proudly delivers sump pump repair, replacement, and backup installation throughout Dayton and the surrounding Miami Valley communities. When storms move in, our local teams are ready to respond.
Wherever you call home in Dayton or the wider Miami Valley, our plumbers arrive with the tools, parts, and experience needed to diagnose sump pump issues quickly and fix them the right way.
Signs You Need Sump Pump Replacement
If you have a sump pump, you may not be certain when it’s time to replace it with a newer model. Below, we’ve laid out some of the key indicators that let you know you’ll need to contact Five Star Home Services for sump pump installation in Dayton, OH.
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Old Age
Sump pumps tend to last around a decade, on average, with proper maintenance. When your sump pump gets to around 10 years old and begins to have more frequent issues, you should think about getting it replaced.
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Problems Running
If your sump pump won’t turn on at all or is running constantly, that indicates a severe problem. A nonfunctional sump pump can be due to a faulty float switch, a jammed impeller, or even an electrical problem. When it won’t stop running, that can also be related to your float switch. These serious issues may require a replacement, but our team will assess the situation and determine whether or not a repair is possible.
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Strange Sounds or Vibrations
Noticing vibrations or hearing grinding, banging, or rattling can signal something serious. Whether it’s an impeller or a check valve problem, or an unbalanced sump pump, these mechanical problems can be problematic to fix. A replacement may be necessary.
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Irregular Cycling
Irregular cycling can be due to a malfunctioning float switch or float valve. Since this is a complex component, repairing your sump pump may not be an option. Get in touch with the team at Five Star Home Services to find out if you should replace your sump pump.
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Empty Water Pit
Your water pit will only be empty if your sump pump was installed incorrectly. An improperly installed sump pump won’t be able to be remedied by repair alone. Our team will perform sump pump installation in Dayton, OH, to provide you with a new, functioning sump pump.
Dayton Five Star Sump Pump Reviews
Real stories from real customers.
From nuisance water in the sump pit to full-on basement floods, families across Dayton, OH count on Five Star Home Services for fast, honest, and reliable sump pump service. We don’t just swap a pump and leave—we troubleshoot the whole system, fix it right, and help you prevent future water problems.
“Nick was fabulous, knew exactly what he was doing, courteous, friendly and was very patient with 101 questions. Thanks Nick!”
Nick Schneider, Plumbing Drain Diagnostic
“Nick was VERY helpful and kind. He went above and beyond. It’s so refreshing to see such great rapport in times like now. Would definitely recommend!!”
Nick Schneider, Drain Diagnostic
Steve Monbeck, Plumbing Service Call
“I had a clogged main drain that kept the whole house from draining, James the drain specialist was absolutely amazing. He explained everything perfectly, he showed me what he was seeing and what I should be seeing. He gave me tips on how to prevent this in the future, he gave me tips so that I wont require further work, and he a great attitude the whole time. Highly recommending James/Five Star to family and friends. Couldn’t be happier with the service!”
James Ashley, Drain Diagnostic
“Chris Carr was absolutely amazing! My pipes had roots in them built up real bad and I was hoping we wouldn’t have to replace anything and him and his assistant and supervisor kicked ass and got my clean out taken care of and even gave us great tips to keep up on preventative care as well. He was very informative, fun to talk with and extremely personable, and even took care to clean up after the job super well! We’ll definitely be using them in the future!”
Chris Carr, Drain Diagnostic
“This was our second time using Five Star Home Care in Xenia, and they were just as great as the first. We had a clogged shower drain on a Sunday and were surprised to book an appointment that same morning! James Ashley, our technician, was professional, polite, and efficient. He cleared the drain, checked our pipes, and left the area spotless. Big thanks to Alexis for her help setting everything up. Highly recommend James and the Five Star team!”
James Ashley, Drain Diagnostic
“Chris did an amazing job! Our system was badly backed up just days after our home warranty expired. He and two other techs worked nearly 10 hours yesterday and Chris returned today for two more. What should’ve cost nearly $1,000 was cut in half thanks to the team’s generosity—and Chris’s hard work likely saved us from an $8,000 repair. Reminder: stay on top of roots in your lines—they can get out of control fast!”
Chris Carr, Drain Diagnostic
“Very professional, courteous, and knowledgeable. Unlike another company that showed up unprepared, they came within 24 hours, completed the camera inspection, found the break in 20 minutes, provided photos, and gave helpful repair recommendations. I’ll definitely use them again.”
James Ashley, Drain Diagnostic
“Chris did a great job! Very thorough, efficient, respectful – and, he of course solved our problem. We highly recommend Chris and Five Star for your plumbing needs.”
Chris Carr, Drain Diagnostic
“Hello, i had a great experience with Mr. Ashley, very polite clean well uniformed on time honest and very communicative and upfront about how it was gonna be approached and price was spot on now hidden fees and was done in no time, country needs more hard working class honest folks like James very appreciative and even asked him for card, serviced us on the lords day even on Sunday! Thank you very much and god bless him, highly recommended.”
James Ashley, Drain Diagnostic
Making A Difference Beyond Home Services
We don’t just fix homes— we help rebuild lives!
At Five Star Home Services, we’re more than just a home service provider. We believe families are the foundation of any home. This means that we don’t just fix homes—we help rebuild lives. Our mission? We serve those in need.
A portion of every job we complete goes toward giving back to those in need, partnering with local nonprofits, and investing in initiatives that strengthen our neighborhoods. We are dedicated to making a difference—the Five Star Difference.
With our roots growing deep into our communities, we wholeheartedly believe in Profit on Purpose—a commitment to using our success as the launchpad to create positive change throughout our service areas.
Your Purchase
With each purchase, you’re helping others in need.
Giving Back
A portion of our revenue is dedicated to giving back to our communities.
Community Change
These local non-profits carry out lasting community change.
Benefits of Sump Pump Maintenance
Extended Lifespan: Maintenance can reduce wear and tear on your sump pump, improving its longevity.
Reduced Risk of Water Damage: A well-maintained sump pump is less likely to fail when you need it, so you’re less likely to experience preventable water damage.
Problems Caught Early: During a maintenance visit, small problems can be caught before they spiral into larger, costlier issues.
Reasons to Get a Sump Pump Battery Backup
A sump pump battery backup is a separate system that relies on battery power rather than your electrical system to function. You may want a battery backup because:
-You won’t lose sump pump functionality during a power outage.
-If your initial sump pump fails, you’ll still have a working sump pump system, reducing water damage.
-When rain is unusually heavy, it may be more than your main sump pump can handle. A secondary sump pump that kicks on can save you from overflow.
-You can hook up a battery backup system to your smartphone for updates that let you know when it needs to activate.
FAQs About Sump Pump Installation & Repair
Your plumbing questions answered.
Sump pumps tend to last between 7 and 10 years, generally. If you get your sump pump maintained regularly, your sump pump is more likely to last on the longer end of that spectrum.
A sump pump repair takes less than a single day of labor, on average. The exact amount of time will depend on what’s wrong and if we need to order a product to complete the repair.
There are a few ways you can check your sump pump is functioning correctly, including:
-Check your exterior drain pipes for blockages.
-Make sure you can hear the motor running.
-Pour a bucket of water into the pit to see if your sump pump drains the pit.
If your area is prone to power outages or heavy storms, a battery backup sump pump is highly recommended. It keeps working when your main pump loses power or can’t keep up, providing an extra layer of protection for your basement and belongings.
Our team will take a look at your sump pump’s pit and discharge line, ensure the float switch is working correctly, and look for any blockages in your sump pump system. Additionally, we’ll ensure the electrical connections are set up right, inspect the check valve, and generally ensure water is draining correctly.
Having a sump pump on your property will reduce the amount of moisture and water on the bottom levels of your home, which will prevent flooding and water damage.
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Peace of Mind with Five Star Protection Plans
Stay Worry-Free with Protection That’s Built to Last
Keeping up with your home maintenance shouldn’t be overly complicated. It should be easy. We offer impressive home maintenance plans designed specifically for you to protect your entire HVAC, plumbing, and electrical systems at competitive monthly price rates.
When you STAY PROTECTED with Five Star, you won’t have to worry about unexpected problems at inopportune times. With our plans, you can enjoy priority scheduling, exclusive savings, and more, knowing your home is always in expert hands.
We know it. You know it. But you also deserve peace of mind. So, kick your feet back and relax, knowing your home is protected by Five Star!
