Real Reviews from Real Customers Just Like You
Real homes. Real problems. Real solutions.
These aren’t just reviews—they’re real stories from real homeowners, just like you, who trusted Five Star Home Services for HVAC, plumbing, and electrical work. With over 10,000 five star reviews and an average 4.8-star Google rating, it’s easy to see why families across Ohio call us the best HVAC company, best plumbing company, and best electrical company.
What Our Customers Are Saying
Real homeowners like you trust Five Star.
From heating and cooling fixes to plumbing and electrical upgrades, homeowners across Ohio trust Five Star for fast, friendly, and expert service. Here’s what real customers had to say.
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“Steve was very professional, answered all of our questions, helped us compare estimate options, and handled all repairs in a timely manner! We are very appreciative for the emergency weekend service Steve was able to provide our family!”
Steve Monbeck, Plumbing Service Call
“Floyd and Anthony were amazing installers! Very respectful and left the work site clean and looking better than they found it. Thank you!”
Floyd McDuffie, HVAC Full Install
“Kyle came to assess my hot water heater leaking and they are sending someone out today to install new one. Very professional and explained everything in detail. The hot water was installed by Kyle and he did an excellent job. Again was very professional, courteous and explained everything. I will definitely keep using their services for plumbing, electrical and heating and air.”
Kyle Gilbert, Plumbing Service Call
“Jacob was absolutely fabulous. He was efficient. He listened to what I had to say. And he was extremely honest with me. I could not have wanted anything more. He is a great asset to your company.”
Jacob Quallen, Water Heater Install
“Jacob was amazing! He did a wonderful job and was really pleasant to speak to. He brightened our whole afternoon and brought a lot of calm to our morning of chaos. Highly recommend!”
Jacob Quallen, Plumbing Minor Replacement
“Roody was an absolute superstar. Walked me thru everything and very professional. He is welcome back anytime.”
Roody Garat, Plumbing Service Call
“I am a long standing Five Star member and have been very happy with their service so far. They have helped me with several projects around the home and are always very helpful, knowledgeable, courteous and respectful of my home and never leaving a mess. All technicians know their stuff and always let you know they are on their way before they arrive. Thanks Five Star once again for saving the day!
George Walters, Plumbing Service Call
“Nobody else for me but Five Star!!!!!!!!! Mr. G is my new best friend from Five Star.”
Guillermo Rubke, Plumbing Service Call
“Brandon Morgan from Five Star was absolutely the BEST. We really appreciate him and his service. We will let our family and friends know of our wonderful experience, and will highly recommend Five Star Home Services.”
Brandon Morgan, HVAC Service Call
“This is the second time I’ve used Five Star. They are the only people I will use from now on. Luke Ferguson was incredible. Checked and cleaned my furnace. Spent a lot of time teaching me about my furnace. I highly recommend Five Star for all your heating, air conditioning, plumbing , etc needs. Locally owned and operated”
Luke Ferguson, HVAC Safety Inspection
“I love Five Star, Eddie is amazing! So kind, extremely professional and a very up beat happy person! He made us feel that he had our best interest in mind!”
Eddie Johnson, HVAC Service Call
“Mitch was a FANTASTIC service tech today. He explained things thoroughly and in terms I could understand, and didn’t pressure me into decisions to be made on the spot. He was awesome!”
Mitch Jessup, HVAC Safety Inspection
“Mitch was very knowledgeable, professional, pleasant and kind. Mitch was patient with me in explaining the system and made it easy to understand everything about the services. I would highly recommend Mitch and Five Star Home Services.”
Mitch Jessup, HVAC Safety Inspection
“Ryan was very courteous to my wife and I, he seemed very professional and knew what he was doing and I would like to have him sent to the house in the future for us thank you – Mr. and Mrs. Thompson.”
Ryan Daly, HVAC Safety Inspection
“Mitch is a wonderful young man, very courteous, very knowledgeable and was a pleasure having in my home. He answered all my questions. He showed me exactly what was wrong and I really appreciated that. It was good to know that there are people that you can trust and have in your home. I will ask for him specifically next time.”
Mitch Jessup, HVAC Safety Inspection
“Very professional and friendly. Technician did what he was here to do (AC) inspection, thankfully found nothing wrong and did not try to invent a problem which other companies have tried to do in the past. Five Star is an employee centric company and every employee I’ve asked has had nothing but good things to say about the company.”
Mike Hoffer, HVAC Safety Inspection
“I had a power surge that knocked out my 28 year old furnace. I reached out to Five Star Home Services at 2pm on Sunday and Fred was at my door by 4pm. I could not have been more impressed by Fred’s professionalism and service. He went over several options with me in detail and gave me all the information so I could make a decision. I would highly recommend Fred and Five Star Home Services!”
Fred Napier, HVAC Service Call
“The whole team was nice and professional. Zane was very helpful. He went beyond and above. And for that I appreciate it. I will highly recommend this company. Thank you FIVE STAR HOME SERVICES!”
Zane Mullins, Mini Split Install
“The entire team at Five Star Home Services were professional, personable, and I am forever grateful to all who helped me in a very stressful situation as a recently retired senior. I just cannot thank them enough.”
Kori Wheeler, Furnace Install
“Outstanding installation team, professional and did an excellent job installing system. I will highly recommend Five Star to my family and friends.”
Brandon Kern, HVAC Full Install
“The workers went above and beyond my expectations. They were very knowledgeable polite courteous and answered any questions I had. No more cold zones in my house.”
Brandon Kern, HVAC Full Install
“Great experience with Five Star. Technicians were responsive, respectful and professional. We have used Five Star for years and highly recommend them.”
David Walker, HVAC Full Install
“They installed our HVAC and water heater, matching the lowest price we found, which helped us save a significant amount of money. The staff were consistently polite and patient, addressing all our questions with professionalism. We highly recommend their services.”
Cameron Woods, HVAC Full Install
“Very satisfied with five star the technician the salesman and the installers were very professional polite and did a great job highly recommend”
Zane Mullins, HVAC Full Install
“They did a great job installing and walked me through everything they did. Super easy to work with and answered all of my questions. Great experience.”
Jerrick Zeigler, HVAC Full Install
“Use this company with confidence. The work was preformed perfectly, the price was fair, the communication was above what I was expecting. I will be recommending to friends and family.”
Brandon Kern, HVAC Full Install
“Five Star Home Services is becoming my favorite all around “home care” company! They have handled all of my plumbing and electrical services. I have had no “after service” problems. Scheduling appointments was easy and all their service workers have been great as well!”
Jacob Pennock, Plumbing Service Call
“Will was here today for a service call. He is incredibly knowledgable and friendly. We will be requesting him from now on. What an incredible group of people!! Five-Star is an honest, community-minded company that does business the right way. We are very pleased with the quality of our equipment and the professional installation. These guys are amazing!!”
Will Jeffreys, HVAC Safety Inspection
Your Next Steps with Five Star
We know letting someone into your home is a big deal.
Inviting a technician into your home takes trust, and we don’t take that lightly. Whether it’s a routine check-up or you found us through our AC, furnace, or plumbing reviews, we’re here to help.
From booking to final handshake, we keep you informed and comfortable. It’s why so many Ohio homeowners trust us for HVAC, plumbing, and electrical service.