Water Quality Testing in Columbus, Dayton & Cincinnati

Protect your family’s health with our water quality testing services.

Ensure the safety and purity of your home’s water with our comprehensive water quality testing services. As an Ohio homeowner, safeguarding your family from harmful contaminants is crucial. Our expert water quality testing solutions reveal hidden issues in your water supply, offering peace of mind and a healthier living environment. We offer water quality testing throughout Dayton, Columbus, Cincinnati and beyond! If you need water quality testing, call Five Star today to deliver accurate results and sustainable solutions tailored to your needs.

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Signs Your Water Quality Needs Testing

We offer peace of mind with accurate water quality testing.

Water is at the heart of a lot of things you and your family do! Not only do you drink water, but you also shower in it. You wash your clothes and dishes in it. You even bathe your kids with it. Therefore, you want it to be as clean and pure as possible. But how can you know for sure it is? If you’re questioning your water quality in Columbus, Dayton, or Cincinnati, you’re in the right place. Five Star Home Services offers fast water quality testing throughout Ohio. The following are a few signs to look out for that indicate you need water quality testing performed.

Signs You Need Water Quality Testing:

Unusual taste in water

Frequent stomach issues

Cloudy or discolored water

Stains on laundry or dishes

Unpleasant odor from taps

Scale build-up on fixtures

If you notice any of these signs, don’t hesitate to ensure your water is safe and clean. Call Five Star Home Services today for comprehensive water quality testing and enjoy the peace of mind that comes with knowing your water supply is free from harmful contaminants.

Reliable Water Quality Testing to Keep Your Water Safe

Knowing what’s in your water is half the battle.

When you need water quality testing services in Columbus, Dayton, Cincinnati or surrounding areas, there’s one company that stands out from the competition. Five Star Home Services is trusted as one of the top-rated water quality companies in Ohio. Since 1972, our family-owned company has been trusted for high-quality water quality testing on all types of water systems. We hire and train Ohio’s best professionals to ensure top-tier service for your home.

When you choose Five Star for your water quality testing, you get:

Good Communication

Easy Scheduling

Short Scheduling Windows

Transparent Pricing

Fast Service

No Pushy Sales

FREE

Water Quality Assesment

*Must mention the coupon with scheduling. Each coupon is not valid with other coupons, offers, discounts, or previous purchases. Must be in service area. Some restrictions may apply. Call for details. Coupon Code: FREE-WATER-CHECK

How Our Water Quality Services Work

Water Quality Testing service made simple—as easy as 1, 2, 3!

Call & Schedule

We are committed to clear and consistent communication. You’ll always be able to reach us, 24/7, 365 days a year, and we will answer or reply back within seconds!

Technician Arrives

Five Star service means you shouldn’t have to wait. You will be notified when your technician is on their way and you will have clear communication from start to finish.

Back to Comfort—Fast

Whether it’s your furnace, A/C, electrical, or plumbing, we deliver solutions to get your home back to comfort, fast.

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Are You Facing These Water Quality Issues in Ohio?

Common water problems you might be dealing with at home.

If you’ve noticed chalky buildup on faucets, spotty dishes, or dry skin after a shower, your water might be to blame. Many Ohio homeowners deal with frustrating water problems every day, often without realizing the cause. From hard water damage to unpleasant odors and stains, these issues don’t just affect comfort—they can wear down your home over time. Here are some of the most common signs your water needs attention:

Hard Water Buildup

Spotty or Foggy Glassware

Soap Scum in Showers and Tubs

Dry Skin and Hair

Foul Taste or Smell

Stained Laundry

These common problems can affect your family’s health, your home’s plumbing, and the taste and smell of your water. A quick water test can reveal what’s really going on—and what you can do to fix it.

Reliable Water Quality Testing to Keep Your Water Safe

Knowing what’s in your water is half the battle.

Even water that looks clean can contain unwanted minerals, chemicals, or contaminants. From chlorine and hard water to more serious concerns like lead or PFAS, these issues are more common than most homeowners realize. Here’s a closer look at some of the most frequent offenders we find during in-home water tests—and how they can affect your home and health.

When Bacteria Enter Your Water, Your Health Is at Risk

Coliform bacteria are used as indicators of possible contamination. The presence of E. coli can signal fecal contamination, which poses serious health risks. These bacteria can enter water supplies through runoff, septic issues, or infrastructure failures—especially in rural or aging water systems.

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Even Small Amounts of Lead Can Be Dangerous

Lead often leaches into tap water from aging pipes, solder, and plumbing fixtures—especially in homes built before 1986. Even small amounts of lead can be harmful, particularly for children and pregnant women, as it can impair brain development, reduce IQ, and contribute to behavioral issues. Unlike other contaminants, lead is tasteless, odorless, and invisible, making it difficult to detect without proper testing. Long-term exposure can also increase the risk of high blood pressure, kidney damage, and other serious health concerns. Ensuring your home’s plumbing and water quality are lead-free is essential for the health and safety of your family.

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Hand holding white chlorine tablets over swimming pool skimmer.

Chlorine Keeps Water Safe—But at What Cost to Your Home and Health?

Chlorine is commonly added to municipal water supplies to kill bacteria and viruses—but that protection can come with downsides. Many Ohio homeowners notice a strong chemical smell or taste in their tap water, which can make drinking, cooking, and bathing unpleasant. Prolonged exposure to chlorine may also irritate skin, dry out hair, and potentially create harmful byproducts like trihalomethanes (THMs). While it’s effective for disinfection, chlorine can be harsh on your body, your plumbing, and even your appliances—especially if left unfiltered.

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The Hidden Danger of “Forever Chemicals”

Also called “forever chemicals,” PFAS (per- and polyfluoroalkyl substances) are man-made compounds that don’t break down easily in the environment or the human body—earning them their ominous nickname. These chemicals have been linked to serious health issues, including cancer, hormone disruption, developmental problems, and weakened immune function. Alarmingly, PFAS have been detected in multiple Ohio water systems, putting families at risk without their knowledge. Exposure can come through drinking water, cooking, and even bathing. The threat may be invisible, but the consequences are real.

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When Farm Runoff Reaches the Faucet: The Hidden Risk of Nitrates

Nitrates are a common contaminant in rural water supplies, often the result of fertilizer runoff from nearby farms. While not immediately noticeable, high levels of nitrates in drinking water can be especially dangerous for infants. One serious condition, known as “blue baby syndrome,” occurs when nitrates interfere with the blood’s ability to carry oxygen—leading to a bluish skin tone and potentially life-threatening complications. Families who rely on private wells or live near agricultural areas are at greater risk. Regular water testing and treatment can help ensure your drinking water is truly safe.

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Say Goodbye to Hard Water & Contaminants

See how we solve real world problems for real families.

From hard water and chlorine to lead and other hidden contaminants, Ohio homes face unique water challenges. That’s why we offer a full line of reliable water treatment products—designed to protect your plumbing, improve appliance efficiency, and give your family cleaner, healthier water every day. Whether you need a water softener, whole-home filtration, or customized solutions, we’ll help you find the right fit for your home and your budget.

Your #1 Water Quality Testing Experts in Ohio

Unlock the Power of Soft Water in Your Home

Our water quality testing services, offered by our team of experts at Five Star, are comprehensive and fast! We are available throughout Central and Southwest Ohio for water quality testing. We provide comprehensive analysis to identify potential contaminants and ensure the safety and purity of your water supply. Our water quality testing covers various parameters, including harmful contaminants, bacteria, and chemical levels, to guarantee that your water meets the highest quality standards. You can trust Five Star to deliver accurate results and tailored treatment solutions to maintain optimal water quality for your home.

Common Water Quality Problems We Encounter

Hard Water
High Iron Content
Chlorine Taste
Sediment and Particles
Bacterial Contamination
Scale Formation
Cloudy or Turbid Water
High Salt Levels

For fast and affordable water quality testing in Ohio that’s accurate and reliable, pick up that phone and call your friends at Five Star today!

Your Trusted Water Quality Testing Experts Across Columbus, Dayton & Cincinnati

Rooted in your community. Ready when you need us.

As your local water quality testing experts in Central and Southwest Ohio, we are proud members of the communities we serve. We have a team of technicians in your area with 24-hour customer support for water quality testing year-round.

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Our water quality testing service areas include:

Columbus
- Bexley
- Blacklick
- Canal Winchester
- Circleville
- Columbus
- Delaware
- Dublin
- Gahanna
- Groveport
- Heath
- Hilliard
- Lancaster
- Lewis Center
- New Albany
- Newark
- Pataskala
- Pickerington
- Powell
- Reynoldsburg
- Upper Arlington
- Westerville
- Whitehall
- Worthington
Dayton
- Beavercreek
- Bellbrook
- Cedarville
- Centerville
- Clayton
- Dayton
- Fairborn
- Huber Heights
- Kettering
- Medway
- Miamisburg
- Moraine
- Riverside
- Springboro
- Springfield
- Trotwood
- Vandalia
- Waynesville
- Wilberforce
- Xenia
- Yellow Springs
Cincinnati
- Batavia
- Blue Ash
- Bridgetown
- Cincinnati
- Fairfield
- Finneytown
- Hamilton
- Lebanon
- Loveland
- Madeira
- Medway
- Mason
- Moraine
- Middletown
- Milford
- Monroe
- Morrow
- White Oak
- Wilmington

Water Quality Testing Reviews: Stories From Our Customers

Real stories from real customers.

Wondering what it’s really like to choose Five Star Home Services for plumbing services? Hear directly from homeowners who’ve experienced our fast, friendly, and professional service. Their reviews speak louder than we ever could.

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“Nick was fabulous, knew exactly what he was doing, courteous, friendly and was very patient with 101 questions. Thanks Nick!”

— Izzy Mattingly 5 stars

Nick Schneider, Plumbing Drain Diagnostic

“Nick was VERY helpful and kind. He went above and beyond. It’s so refreshing to see such great rapport in times like now. Would definitely recommend!!”

— Erik McGowan 5 stars

Nick Schneider, Drain Diagnostic

“Steve was very professional, answered all of our questions, helped us compare estimate options, and handled all repairs in a timely manner! We are very appreciative for the emergency weekend service Steve was able to provide our family!”

— Katie Burkett 5 stars

Steve Monbeck, Plumbing Service Call

“I had a clogged main drain that kept the whole house from draining, James the drain specialist was absolutely amazing. He explained everything perfectly, he showed me what he was seeing and what I should be seeing. He gave me tips on how to prevent this in the future, he gave me tips so that I wont require further work, and he a great attitude the whole time. Highly recommending James/Five Star to family and friends. Couldn’t be happier with the service!”

— Q0P3

James Ashley, Drain Diagnostic

“Chris Carr was absolutely amazing! My pipes had roots in them built up real bad and I was hoping we wouldn’t have to replace anything and him and his assistant and supervisor kicked ass and got my clean out taken care of and even gave us great tips to keep up on preventative care as well. He was very informative, fun to talk with and extremely personable, and even took care to clean up after the job super well! We’ll definitely be using them in the future!”

— Kayla Small 5 stars

Chris Carr, Drain Diagnostic

“This was our second time using Five Star Home Care in Xenia, and they were just as great as the first. We had a clogged shower drain on a Sunday and were surprised to book an appointment that same morning! James Ashley, our technician, was professional, polite, and efficient. He cleared the drain, checked our pipes, and left the area spotless. Big thanks to Alexis for her help setting everything up. Highly recommend James and the Five Star team!”

— Susie Chaney 5 stars

James Ashley, Drain Diagnostic

“Chris did an amazing job! Our system was badly backed up just days after our home warranty expired. He and two other techs worked nearly 10 hours yesterday and Chris returned today for two more. What should’ve cost nearly $1,000 was cut in half thanks to the team’s generosity—and Chris’s hard work likely saved us from an $8,000 repair. Reminder: stay on top of roots in your lines—they can get out of control fast!”

— Allyssa Benny, Drain Diagnostic 5 stars

Chris Carr, Drain Diagnostic

“Very professional, courteous, and knowledgeable. Unlike another company that showed up unprepared, they came within 24 hours, completed the camera inspection, found the break in 20 minutes, provided photos, and gave helpful repair recommendations. I’ll definitely use them again.”

— Randy Kirkland 5 stars

James Ashley, Drain Diagnostic

“Chris did a great job! Very thorough, efficient, respectful – and, he of course solved our problem. We highly recommend Chris and Five Star for your plumbing needs.”

— Michael Stoecker 5 stars

Chris Carr, Drain Diagnostic

“Hello, i had a great experience with Mr. Ashley, very polite clean well uniformed on time honest and very communicative and upfront about how it was gonna be approached and price was spot on now hidden fees and was done in no time, country needs more hard working class honest folks like James very appreciative and even asked him for card, serviced us on the lords day even on Sunday! Thank you very much and god bless him, highly recommended.”

— Benjamin Crout 5 stars

James Ashley, Drain Diagnostic

Making A Difference Beyond Home Services

We don’t just fix homes— we help rebuild lives!

At Five Star Home Services, we’re more than just a home service provider. We believe families are the foundation of any home. This means that we don’t just fix homes—we help rebuild lives. Our mission? We serve those in need.

A portion of every job we complete goes toward giving back to those in need, partnering with local nonprofits, and investing in initiatives that strengthen our neighborhoods. We are dedicated to making a difference—the Five Star Difference.

With our roots growing deep into our communities, we wholeheartedly believe in Profit on Purpose—a commitment to using our success as the launchpad to create positive change throughout our service areas.

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Your Purchase

With each purchase, you’re helping others in need.

Giving Back

A portion of our revenue is dedicated to giving back to our communities.

Community Change

These local non-profits carry out lasting community change.

Delaying Water Quality Testing Can Lead To:

Increased health risks
Undetected harmful contaminants
Potential system damage
Escalated treatment costs
Regulatory non-compliance
Environmental impact

Stay ahead of costly problems. Schedule your water quality testing today and save time, money, and stress.

Call Today!

A Letter From Our
Chief Executive Officer

Dear Valued Customer,

Thank you for choosing Five Star Home Services for your plumbing needs. Whether it’s sewer line repair, sewer line replacement, trencheless sewer line replacement, trenchless sewer line repair, water treatment systems, water quality testing, water softeners, water filtration, reverse osmosis, water lines, water line repair, water line replacement, gas lines, gas line repair, gas line installation, water pump services, well pumps, sump pumps, or some other type of plumbing service — your trust fuels everything we do. We have all your water heater and other plumbing-related needs covered in one place!

We’re proud to be built on trust, transparency, speed, and exceptional service. That’s why we offer same-day furnace installation, three estimates for every job, and our Fast Guarantee: if we don’t arrive today, your diagnostic is free. It’s our promise to deliver Five Star Service—or make it right.

As a Profit on Purpose company, every job helps us give back. Your support directly funds local charitable efforts across Columbus, Dayton, Cincinnati, and beyond. When you choose Five Star, you’re not just upgrading your home—you’re helping rebuild lives.

Looking ahead, we’re committed to expanding our reach while continuing to provide fast, professional plumbing services—and making a bigger impact in the communities we love.

Thank you again for allowing us to be your trusted home services partner.

Sincerely,
Christian Rattin
Chief Executive Officer
Five Star Home Services

Frequently Asked Water Quality Testing Questions

You’ve got questions? We’ve got answers!

Why is water quality testing important for my home?

Water quality testing is crucial for ensuring the safety and health of your household. Contaminants such as bacteria, lead, and other harmful substances can affect the taste, odor, and safety of your water. At Five Star Home Services, we help you identify these issues and provide solutions to ensure your water is safe for drinking and other uses.

How often should I test my home’s water quality??

We recommend testing your water quality at least once a year. However, if you notice changes in taste, color, or odor, or if there have been recent plumbing works or changes in your water source, it’s wise to test more frequently. Our experts can help determine the best testing schedule for your specific needs.

What contaminants should I be concerned about in Ohio?

In Ohio, common water contaminants include lead, nitrates, bacteria, and pesticides. Our comprehensive testing at Five Star Home Services covers these and more, ensuring that you have a complete understanding of your water’s quality and safety.

How is water quality testing performed?

Our water quality testing involves collecting samples from your home’s water supply and analyzing them in a certified laboratory. We test for a range of contaminants and provide you with a detailed report on the findings. Our experts at Five Star Home Services will then discuss the results with you and recommend any necessary treatment solutions.

What should I do if my water quality test shows contamination?

If contamination is detected, our team at Five Star Home Services will guide you through the next steps. This may include installing a water filtration system, such as a reverse osmosis system, or other treatment solutions to remove contaminants and improve your water quality.

Is home water filtration worth it?

Absolutely. Investing in a home water filtration system can significantly improve your water quality, providing you with safe, clean water for drinking, cooking, and bathing. Our experts can help you choose the right system that fits your needs and budget, ensuring peace of mind for you and your family.

Peace of Mind with Five Star Protection Plans

Stay Worry-Free with Protection That’s Built to Last

Keeping up with your home maintenance shouldn’t be overly complicated. It should be easy. We offer impressive home maintenance plans designed specifically for you to protect your entire HVAC, plumbing, and electrical systems at competitive monthly price rates.

When you STAY PROTECTED with Five Star, you won’t have to worry about unexpected problems at inopportune times. With our plans, you can enjoy priority scheduling, exclusive savings, and more, knowing your home is always in expert hands.

We know it. You know it. But you also deserve peace of mind. So, kick your feet back and relax, knowing your home is protected by Five Star!

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