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Sump Pump Services in Columbus, Dayton & Cincinnati

Our Sump Pump services are your basement’s best friend.

In Ohio, heavy rain can hit fast—and so do we. If your sump pump breaks, Five Star Home Services is ready to respond. Thanks to our Fast Guarantee, if we can’t arrive today, your service call is FREE.* Get fast, reliable sump pump repair, replacement, or installation before the next storm strikes.

Signs Your Sump Pump Needs Service

Protect your home before it’s too late!

Not sure if your sump pump is working properly? Unusual noises, constant cycling, or water pooling in your basement are signs it’s time for a checkup. At Five Star Home Services, our expert plumbers handle sump pump repair, replacement, and maintenance to keep your home protected. Whether it’s an emergency or routine service, we’ve got you covered.

Signs You Need Sump Pump Services

Excessive Vibration

Water Backup

Visible Rust

Strange Noises

Strange Noises

Frequent Cycling

Don’t wait for your sump pump to fail during a storm — call Five Star Home Services today for expert sump pump services! Five Star delivers expert care across Columbus, Dayton, and Cincinnati—fast.

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Fast Sump Pump Services to Protect Your Basement

No more water woes! We are your sump pump experts.

When you need fast sump pump services in Columbus, Dayton, Cincinnati, or surrounding areas, there’s one company that stands out from the competition. Five Star Home Services is trusted as one of the top-rated sump pump experts in Ohio. Since 1972, our family-owned company has been trusted for high-quality plumbing solutions and all types of sump pump services. We hire and train Ohio’s best plumbing professionals to ensure top-tier sump pump service for your home.

When you choose Five Star for sump pump services, you get:

Good Communication

Easy Scheduling

Short Scheduling Windows

Transparent Pricing

Fast Service

No Pushy Sales

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Starburst

$150 off

Backup Sump Pump with Battery

*Must mention the coupon with scheduling. Each coupon is not valid with other  coupons, offers, discounts, or previous purchases. Must be in service area. Some restrictions may apply. Call for details. Coupon Code: 150OFF-PLBG-BACKUPSUMP

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Your #1 Sump Pump Experts in Ohio

Reliable Sump Pump Services You Can Trust

From short cycling and strange noises, to water backing up in your basement, power issues and excess vibration — sump pump project is too complex for our skilled team! We’ve seen it all! The following are just a few of the issues we can address when performing sump pump repairs and other sump pump services daily throughout Central and Southwest Ohio:

Common Sump Pump Problems We Encounter

We specialize in a wide range of HVAC services designed to improve your indoor air quality and optimize the performance of your heating and cooling systems. Our HVAC services include:

  • Power Failure: Loss of electricity can render your sump pump useless.
  • Clogged Discharge Lines: Blockages can prevent proper water drainage.
  • Pump Burnout: Overworking can lead to motor failure.
  • Switch Problems: A stuck or faulty switch can halt operation.
  • Improper Installation: Incorrect setup can lead to inefficient performance.
  • Frozen Pipes: Cold weather can freeze discharge lines, causing backups.

If you’re experiencing any of these issues, don’t hesitate to call Five Star Home Services for expert sump pump solutions! With Five Star, you don’t have to wait! We offer same-day services!

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Your Trusted Sump Pump Experts Across Columbus, Dayton & Cincinnati

Rooted in your community. Ready when you need us.

As your local sump pump experts in Central and Southwest Ohio, we are proud members of the communities we serve.  We have a team of master plumbers and sump pump technicians in your area with 24-hour customer support for emergency sump pump solutions all year long!

Our sump pump service areas include:

Sump Pump Service Reviews: Stories From Our Customers

Real stories from real customers.

Wondering what it’s really like to choose Five Star Home Services for plumbing services? Hear directly from homeowners who’ve experienced our fast, friendly, and professional service. Their reviews speak louder than we ever could.

 
 
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“Had a great expience! Brandon and Heman did a wonderful job fixing out HVAC and went above and beyond with the service. Scheduling was easy and within 48 hours we went from noticing a major HVAC issue to having a brand new one installed”

Elizabeth Arnold, HVAC Repair

“Cannot recommend them enough. Our furnace went out; instead of just selling us a new unit, they truly put effort into diagnosing and repairing it – saving us a ton of money. Quick, professional, honest, and all around great service. Will definitely use them again. Thanks Josh and Matt!”

Mike Webb, HVAC Safety Inspection

“I had a power surge that knocked out my 28 year old furnace. I reached out to Five Star Home Services at 2pm on Sunday and Fred was at my door by 4pm. I could not have been more impressed by Fred’s professionalism and service. He went over several options with me in detail and gave me all the information so I could make a decision. I would highly recommend Fred and Five Star Home Services!”

Pete Patel, HVAC Service Call

“Four years ago we purchased our furnace/central air unit and today we wouldn’t change anything. We had the pleasure of meeting Will for our spring maintenance appointment this week and we were met with a very personable and knowledgeable young man. Will explained in details his finding made suggestions and made sure we had no questions. We are extremely thankful to our close friend who recommended this company. Hands down, the best!”

Julie Irvin, HVAC Safety Inspection

“Eric was friendly and professional. He performed a detailed inspection of our HVAC and gave us the necessary information we needed to make informed decisions on repairing or replacing our units.”

Kim Vega, HVAC Safety Inspection

“DJ was here today for a service call. He is incredibly knowledgable and friendly. We will be requesting him from now on. What an incredible group of people!! Five-Star is an honest, community-minded company that does business the right way. We are very pleased with the quality of our equipment and the professional installation. These guys are amazing!!”

David Wells, HVAC Safety Inspection

“Your associate will came to our house and introduced himself. Put on his shoe protectors and walked into the house. He did a fine job at explaining what needed done and the diagnosis he replaced the part fix a piece of wire and explain what he did he did a very fine job. I would be happy to have him work on my HVAC again, thank you very much”

Bill Schoof, HVAC Service Call

“Ryan was very professional and thorough in tuning up our AC and heating systems. Provided important information about both systems to help keep our systems functioning properly. Did a great job!”

Sterling Williams, HVAC Safety Inspection

Five Star at Your Door

How Our Sump Pump Service Works

Sump Pump solutions made simple—as easy as 1, 2, 3!

One

Call & Schedule

We are committed to clear and consistent communication. You’ll always be able to reach us, 24/7, 365 days a year, and we will answer or reply back within seconds!

Two

Technician Arrives

Five Star service means you shouldn’t have to wait. You will be notified when your technician is on their way and you will have clear communication from start to finish.

Three

Back to Comfort—Fast

Whether it’s your furnace, A/C, electrical, or plumbing, we deliver solutions to get your home back to comfort—fast.

Making A Difference Beyond Home Services

We don’t just fix homes— we help rebuild lives!

At Five Star Home Services, we’re more than just a home service provider. We believe families are the foundation of any home. This means that we don’t just fix homes—we help rebuild lives. Our mission? We serve those in need. 

A portion of every job we complete goes toward giving back to those in need, partnering with local nonprofits, and investing in initiatives that strengthen our neighborhoods. We are dedicated to making a difference—the Five Star Difference.

With our roots growing deep into our communities, we wholeheartedly believe in Profit on Purpose—a commitment to using our success as the launchpad to create positive change throughout our service areas.

Your Purchase

With each purchase, you’re helping others in need.

Giving Back

A portion of our revenue is dedicated to giving back to our communities.

Community Change

These local non-profits carry out lasting community change.

Delaying Sump Pump Services Often Leads To:

  • Increased Flood Risk
  • Foundation Damage
  • Mold Growth
  • Higher Repair Costs

Don’t wait until it’s too late! Stay ahead of costly problems! Call Five Star Home Services today for reliable sump pump solutions to protect your basement and your home. Schedule your sump pump solutions today and save time, money, and stress.

Call Today!
Starburst

A Letter From Our
Chief Executive Officer

Dear Valued Customer,

Thank you for choosing Five Star Home Services for your plumbing needs. Whether it’s sewer line repair, sewer line replacement, trencheless sewer line replacement, trenchless sewer line repair, water treatment systems, water quality testing, water softeners, water filtration, reverse osmosis, water lines, water line repair, water line replacement, gas lines, gas line repair, gas line installation, water pump services, well pumps, sump pump installation, sump pump repair, sump pump maintenance, sump pump replacement, or some other type of plumbing service — your trust fuels everything we do. We have all your water heater and other plumbing-related needs covered in one place!

We’re proud to be built on trust, transparency, speed, and exceptional service. That’s why we offer same-day furnace installation, three estimates for every job, and our Fast Guarantee: if we don’t arrive today, your diagnostic is free. It’s our promise to deliver Five Star Service—or make it right.

As a Profit on Purpose company, every job helps us give back. Your support directly funds local charitable efforts across Columbus, Dayton, Cincinnati, and beyond. When you choose Five Star, you’re not just upgrading your home—you’re helping rebuild lives.

Looking ahead, we’re committed to expanding our reach while continuing to provide fast, professional plumbing services—and making a bigger impact in the communities we love.

Thank you again for allowing us to be your trusted home services partner.

Sincerely,
Christian Rattin
Chief Executive Officer
Five Star Home Services

Frequently Asked Sump Pump Questions

You’ve got questions? We’ve got answers!

A sump pump is a device installed in the lowest part of a basement or crawlspace to help keep the area dry and prevent it from flooding. At Five Star Home Services, we emphasize the importance of a sump pump for Ohio homeowners, as it effectively protects your home from water damage, especially during heavy rains common in the state.

Regular maintenance is key, and our experts recommend testing your sump pump at least once a year. To check its functionality, pour a bucket of water into the sump pit. If the pump activates and drains the water efficiently, it’s in good working order. If not, it might be time for a professional inspection from Five Star Home Services.

On average, sump pumps last about 7 to 10 years. Factors such as frequency of use and local conditions in Ohio can affect this lifespan. Our team at Five Star Home Services can help extend your pump’s life through regular maintenance and timely repairs.

Common signs include unusual noises, the sump pump running continuously, or failure to start. If you notice any of these issues, our team at Five Star Home Services is ready to diagnose and resolve the problem efficiently.

While some homeowners may feel confident installing a sump pump themselves, we at Five Star Home Services recommend hiring a professional. Proper sump pump installation is crucial to ensure the system’s effectiveness and longevity, and our experienced team ensures everything is set up correctly.

Regular sump pump maintenance includes cleaning the sump pit, checking for any debris, testing the pump, and ensuring the discharge line is clear. Five Star Home Services offers comprehensive maintenance services to keep your sump pump in top condition, protecting your home from potential water damage.

Expert Sump Pump Tips & Insights

Your go-to resource for all things HVAC, Plumbing & Electrical.

Welcome to your one-stop destination for all things home maintenance related! You can become a true Five Star Fanatic by accessing our relevant blogs, free comprehensive buying guides, home maintenance tips and tricks, technical support, professional advice, and so much more.

Peace of Mind with Five Star Protection Plans

Stay Worry-Free with Protection That’s Built to Last

Keeping up with your home maintenance shouldn’t be overly complicated. It should be easy. We offer impressive home maintenance plans designed specifically for you to protect your entire HVAC, plumbing, and electrical systems at competitive monthly price rates.

When you STAY PROTECTED with Five Star, you won’t have to worry about unexpected problems at inopportune times. With our plans, you can enjoy priority scheduling, exclusive savings, and more, knowing your home is always in expert hands.

We know it. You know it. But you also deserve peace of mind. So, kick your feet back and relax, knowing your home is protected by Five Star!

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