A Letter From Our
Chief Executive Officer
Dear Valued Customer,
Thank you for choosing Five Star Home Services for your plumbing needs. Whether it’s tankless water heater installation, tankless water heater repair, tankless water heater maintenance, tankless water heater replacement, or any type of water heating needs —your trust fuels everything we do. We have all your water heater and other plumbing-related needs covered in one place!
We’re proud to be built on trust, transparency, speed, and exceptional service. That’s why we offer same-day furnace installation, three estimates for every job, and our Fast Guarantee: if we don’t arrive today, your diagnostic is free. It’s our promise to deliver Five Star Service—or make it right.
As a Profit on Purpose company, every job helps us give back. Your support directly funds local charitable efforts across Columbus, Dayton, Cincinnati, and beyond. When you choose Five Star, you’re not just upgrading your home—you’re helping rebuild lives.
Looking ahead, we’re committed to expanding our reach while continuing to provide fast, professional plumbing services—and making a bigger impact in the communities we love.
Thank you again for allowing us to be your trusted home services partner.
Sincerely,
Christian Rattin
Chief Executive Officer
Five Star Home Services