Poor Airflow
Heat Pump Repair Experts in Columbus, Dayton & Cincinnati
When you need your heat pump fixed today, just call Five Star.
Your heat pump problems should never escalate into discomfort or panic! At Five Star Home Services, we make heat pump repairs simple, fast, and stress-free—so you can get back to comfort without the wait. And with our Fast Guarantee, if we don’t arrive today, the service call fee is on us.*
Signs Your Heat Pump Needs Repair
Avoid a meltdown—call us before it becomes a bigger problem!
Heat pumps are essential for maintaining comfortable indoor temperatures throughout the year. However, like any other HVAC system, they can experience issues that require attention. Recognizing the signs that your heat pump needs repair can help you address problems before they escalate, ensuring efficient operation and energy savings.
The following are some common indicators that your heat pump may need professional maintenance:
If you notice any of these signs, it’s crucial to give us a call right away to diagnose and repair the problem. Regular maintenance and timely repairs can prolong the lifespan of your heat pump and ensure it operates efficiently throughout both heating and cooling seasons. At Five Star, we deliver expert care throughout Columbus, Dayton, and Cincinnati—fast.
Fast Heat Pump Repair to Keep Your Home Comfortable
Heat pump problems? Don’t sweat it!
When you need fast heat pump repair services in Columbus, Dayton, Cincinnati or surrounding areas, there’s one company that stands out from the competition. Five Star Home Services is trusted as one of the top-rated air heat pump repair companies in Ohio. Since 1972, our family-owned company has been trusted for high-quality heat pump repair work and all types of home comfort solutions. We hire and train Ohio’s best heat pump professionals to ensure top-tier service for your home.
When you choose Five Star for heat pump repair services, you get:
Good Communication
Easy Scheduling
Short Scheduling Windows
Transparent Pricing
Fast Service
No Pushy Sales
FREE
Service Call with Paid Repair
*Must mention the coupon with scheduling. Each coupon is not valid with other coupons, offers, discounts, or previous purchases. Must be in service area. Some restrictions may apply. Call for details. Valid only on paid repairs. Coupon Code: FREE-SERVICE
Your #1 Heat Pump Repair Experts Central & Southwest Ohio
Heat Problems? No Worries! We’re on Our Way!
From minor issues to major breakdowns, no heat pump repair job is too complex for our skilled team of local heat pump repair technicians! At Five Star, we have your back! The following are just a few of the issues we can address when performing heat pump repairs daily in Central and Southwest Ohio:
Common Heat Pump Problems We Encounter
- Refrigerant leaks
- Clogged air filter
- Faulty thermostat
- Frozen outdoor unit
- Blower motor issues
- Reversing valve malfunction
- Blocked airflow
- Electrical failures
- Inefficient heating mode
- Improper defrost cycle
When your heat pump breaks down, there’s no time to waste. With Five Star, you don’t have to wait for heat pump repair.
Your Trusted Heat Pump Repair Team in Columbus, Dayton & Cincinnati
Rooted in your community. Ready when you need us.
As your local heat pump repair technicians in Central and Southwest Ohio, we are proud members of the communities we serve. We have a team of NATE-certified technicians in your area with 24-hour customer support for emergency heat pump repair all summer long.
Our heat pump repair service areas include:
Columbus
- Bexley
- Blacklick
- Canal Winchester
- Circleville
- Columbus
- Delaware
- Dublin
- Gahanna
- Groveport
- Heath
- Hilliard
- Lancaster
- Lewis Center
- New Albany
- Newark
- Pataskala
- Pickerington
- Powell
- Reynoldsburg
- Upper Arlington
- Westerville
- Whitehall
- Worthington
Dayton
- Beavercreek
- Bellbrook
- Cedarville
- Centerville
- Clayton
- Dayton
- Fairborn
- Huber Heights
- Kettering
- Medway
- Miamisburg
- Moraine
- Riverside
- Springboro
- Springfield
- Trotwood
- Vandalia
- Waynesville
- Wilberforce
- Xenia
- Yellow Springs
Cincinnati
- Batavia
- Blue Ash
- Bridgetown
- Cincinnati
- Fairfield
- Finneytown
- Hamilton
- Lebanon
- Loveland
- Madeira
- Medway
- Mason
- Moraine
- Middletown
- Milford
- Monroe
- Morrow
- Vandalia
- White Oak
- Wilmington
Heat Pump Repair Reviews: Stories From Our Customers
Real stories from real customers.
Wondering what it’s like to work with Five Star Home Services? Don’t just take our word for it—hear from real customers who’ve experienced our fast, friendly, and professional service firsthand. Their stories say it all.
See More Reviews
How Our Heat Pump Repair Service Works
Heat Pump Repair made simple—as easy as 1, 2, 3!
Call & Schedule
We are committed to clear and consistent communication. You’ll always be able to reach us, 24/7, 365 days a year, and we will answer or reply back within seconds!
Technician Arrives
Five Star service means you shouldn’t have to wait. You will be notified when your technician is on their way and you will have clear communication from start to finish.
Back to Comfort—Fast
Whether it’s your furnace, A/C, electrical, or plumbing, we deliver solutions to get your home back to comfort—fast.
Making A Difference Beyond Home Services
We don’t just fix homes— we help rebuild lives!
At Five Star Home Services, we’re more than just a home service provider. We believe families are the foundation of any home. This means that we don’t just fix homes—we help rebuild lives. Our mission? We serve those in need.
A portion of every job we complete goes toward giving back to those in need, partnering with local nonprofits, and investing in initiatives that strengthen our neighborhoods. We are dedicated to making a difference—the Five Star Difference.
With our roots growing deep into our communities, we wholeheartedly believe in Profit on Purpose—a commitment to using our success as the launchpad to create positive change throughout our service areas.
Your Purchase
With each purchase, you’re helping others in need.
Giving Back
A portion of our revenue is dedicated to giving back to our communities.
Community Change
These local non-profits carry out lasting community change.
Delaying Heat Pump Repair Often Leads To:
- Full system breakdowns
- Expensive emergency replacements
- Mold from condensation or water leaks
- Long wait times in peak seasons
- Higher monthly utility costs
A Letter From Our
Chief Executive Officer
Dear Valued Customer,
Thank you for choosing Five Star Home Services for your home comfort needs. Whether it’s heat pump installation, heat pump replacement, heat pump repair or heat pump maintenance—your trust fuels everything we do.
We’re proud to be built on trust, transparency, speed, and exceptional service. That’s why we offer same-day furnace installation, three estimates for every job, and our Fast Guarantee: if we don’t arrive today, your diagnostic is free. It’s our promise to deliver Five Star Service—or make it right.
As a Profit on Purpose company, every job helps us give back. Your support directly funds local charitable efforts across Columbus, Dayton, Cincinnati, and beyond. When you choose Five Star, you’re not just upgrading your home—you’re helping rebuild lives.
Looking ahead, we’re committed to expanding our reach while continuing to provide fast, professional HVAC services—and making a bigger impact in the communities we love.
Thank you again for allowing us to be your trusted home comfort partner.
Sincerely,
Christian Rattin
Chief Executive Officer
Five Star Home Services
Frequently Asked Heat Pump Repair Questions
You’ve got questions? We’ve got answers!
There are several warning signs your heat pump may need professional repair:
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Insufficient heating or cooling – Your system isn’t reaching the desired temperature.
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Unusual noises – Grinding, rattling, or squealing sounds can signal mechanical issues.
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Short cycling – The unit turns on and off frequently, reducing efficiency and comfort.
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High energy bills – A sudden spike in your utility bill may point to a struggling system.
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Ice buildup – Ice forming on the outdoor unit, especially in mild weather, can indicate airflow or refrigerant problems.
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Unresponsive thermostat – The heat pump doesn’t respond correctly to thermostat changes.
The cost can vary based on the issue, but on average, heat pump repair costs in Ohio range from $150 to $600. It’s best to get a quote from a local HVAC contractor for a more accurate estimate.
Regular maintenance is recommended at least once a year to ensure efficient performance. Many HVAC companies offer maintenance plans to keep your system running smoothly.
Most issues with a heat pump can be repaired. However, if the unit is older and requires frequent repairs, it might be more cost-effective to consider a heat pump replacement.
One of the most common issues is a clogged air filter, which can restrict airflow and reduce efficiency. Regular maintenance can help prevent this and other common problems.
The duration of a heat pump repair can vary, but most heat pump repairs are completed within a few hours. Complex issues may take longer, depending on the availability of replacement parts.
Yes, during extreme cold or heat, heat pumps may experience additional strain. It’s important to ensure your system is properly maintained to handle Ohio’s diverse weather conditions efficiently.
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Peace of Mind with Five Star Protection Plans
Stay Worry-Free with Protection That’s Built to Last
Keeping up with your home maintenance shouldn’t be overly complicated. It should be easy. We offer impressive home maintenance plans designed specifically for you to protect your entire HVAC, plumbing, and electrical systems at competitive monthly price rates.
When you STAY PROTECTED with Five Star, you won’t have to worry about unexpected problems at inopportune times. With our plans, you can enjoy priority scheduling, exclusive savings, and more, knowing your home is always in expert hands.
We know it. You know it. But you also deserve peace of mind. So, kick your feet back and relax, knowing your home is protected by Five Star!
