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Heat Pump Experts in Columbus, Dayton & Cincinnati

For the best prices on heat pump services, just call Five Star!

Heat pumps are a popular and energy-efficient choice in Ohio, offering both heating and cooling in one system.  We provide expert heat pump services—including installation, replacement, and emergency repair—throughout Columbus, Dayton, Cincinnati, and nearby areas.

Signs Your Heat Pump Needs Professional Attention

Avoid major problems — call our heat pump pros before it escalates!

Heat pumps can experience a variety of problems, including malfunctioning thermostats, refrigerant leaks, frozen outdoor units, and inconsistent heating or cooling. Other issues include strange noises, electrical issues, and even problems with the indoor air handler or fan motor.

Signs You Need Heat Pump Services

Insufficient Cooling

Unusual Noises

Unpleasant Odors

High Energy Bills

Frequent Cycling

Water Leaks

 Whether it’s heat pump installation, heat pump replacement, heat pump repair or heat pump maintenance — Five Star Home Services delivers expert care across Columbus, Dayton, and Cincinnati—fast.

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Fast Heat Pump Services to Keep Your Home Comfortable

Heat pump problems? Don’t sweat it!

When you need fast heat pump services in Columbus, Dayton, Cincinnati or surrounding areas, there’s one company that stands out from the competition. Five Star Home Services is trusted as one of the top-rated heat pump companies in Ohio. Since 1972, our family-owned company has been trusted for high-quality heat pump services and all types of home comfort solutions. We hire and train Ohio’s best heat pump professionals to ensure top-tier service for your home.

When you choose Five Star for heat pump services, you get:

Good Communication

Easy Scheduling

Short Scheduling Windows

Transparent Pricing

Fast Service

No Pushy Sales

Schedule Now
Starburst

$500 off

Half System Discount

*Must mention the coupon with scheduling. Each coupon is not valid with other  coupons, offers, discounts, or previous purchases. Must be in service area. Some restrictions may apply. Call for details. Coupon Code: HALF-SYS-DISC

Your #1 Heat Pump Experts in Ohio

If Your Heat Pump Is On The Fritz, We’re Here to Help!

From minor glitches to major breakdowns, no heat pump project is too complex for our skilled experts! The following are just a few of the issues we can address when providing heat pump services daily in Central and Southwest Ohio:

Common Heat Pump Problems We Encounter

  • Refrigerant Leaks
  • Dirty Air Filters & Coils
  • Faulty Capacitors & Contactors
  • Clogged Drain Lines
  • Thermostat & Fan Problems
  • Frozen Evaporator Coils & Compressor Issues

When your heat pump breaks down — you don’t have time to wait! With Five Star Home Services, you won’t have to wait for heat pump services.

Schedule Now

Your Trusted Heat Pump Experts Across Columbus, Dayton & Cincinnati

Rooted in your community. Ready when you need us.

As your local heat pump technicians in Central and Southwest Ohio, we are proud members of the communities we serve.  We have a team of NATE-certified technicians in your area with 24-hour customer support for emergency heat pump services all summer long.

Our heat pump service areas include:

Heat Pump Reviews: Stories From Our Customers

Real stories from real customers.

Curious what it’s like to work with Five Star Home Services? Don’t just take our word for it—hear from real customers who’ve experienced our fast, friendly, and professional service firsthand. Their stories say it all.

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“Had a great expience! Brandon and Heman did a wonderful job fixing out HVAC and went above and beyond with the service. Scheduling was easy and within 48 hours we went from noticing a major HVAC issue to having a brand new one installed”

Elizabeth Arnold, HVAC Repair

“Cannot recommend them enough. Our furnace went out; instead of just selling us a new unit, they truly put effort into diagnosing and repairing it – saving us a ton of money. Quick, professional, honest, and all around great service. Will definitely use them again. Thanks Josh and Matt!”

Mike Webb, HVAC Safety Inspection

“I had a power surge that knocked out my 28 year old furnace. I reached out to Five Star Home Services at 2pm on Sunday and Fred was at my door by 4pm. I could not have been more impressed by Fred’s professionalism and service. He went over several options with me in detail and gave me all the information so I could make a decision. I would highly recommend Fred and Five Star Home Services!”

Pete Patel, HVAC Service Call

“Four years ago we purchased our furnace/central air unit and today we wouldn’t change anything. We had the pleasure of meeting Will for our spring maintenance appointment this week and we were met with a very personable and knowledgeable young man. Will explained in details his finding made suggestions and made sure we had no questions. We are extremely thankful to our close friend who recommended this company. Hands down, the best!”

Julie Irvin, HVAC Safety Inspection

“Eric was friendly and professional. He performed a detailed inspection of our HVAC and gave us the necessary information we needed to make informed decisions on repairing or replacing our units.”

Kim Vega, HVAC Safety Inspection

“DJ was here today for a service call. He is incredibly knowledgable and friendly. We will be requesting him from now on. What an incredible group of people!! Five-Star is an honest, community-minded company that does business the right way. We are very pleased with the quality of our equipment and the professional installation. These guys are amazing!!”

David Wells, HVAC Safety Inspection

“Your associate will came to our house and introduced himself. Put on his shoe protectors and walked into the house. He did a fine job at explaining what needed done and the diagnosis he replaced the part fix a piece of wire and explain what he did he did a very fine job. I would be happy to have him work on my HVAC again, thank you very much”

Bill Schoof, HVAC Service Call

“Ryan was very professional and thorough in tuning up our AC and heating systems. Provided important information about both systems to help keep our systems functioning properly. Did a great job!”

Sterling Williams, HVAC Safety Inspection

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How Our Heat Pump Service Works

Heat Pump service made simple—as easy as 1, 2, 3!

One

Call & Schedule

We are committed to clear and consistent communication. You’ll always be able to reach us, 24/7, 365 days a year, and we will answer or reply back within seconds!

Two

Technician Arrives

Five Star service means you shouldn’t have to wait. You will be notified when your technician is on their way and you will have clear communication from start to finish.

Three

Back to Comfort—Fast

Whether it’s your furnace, A/C, electrical, or plumbing, we deliver solutions to get your home back to comfort—fast.

Making A Difference Beyond Home Services

We don’t just fix homes— we help rebuild lives!

At Five Star Home Services, we’re more than just a home service provider. We believe families are the foundation of any home. This means that we don’t just fix homes—we help rebuild lives. Our mission? We serve those in need. 

A portion of every job we complete goes toward giving back to those in need, partnering with local nonprofits, and investing in initiatives that strengthen our neighborhoods. We are dedicated to making a difference—the Five Star Difference.

With our roots growing deep into our communities, we wholeheartedly believe in Profit on Purpose—a commitment to using our success as the launchpad to create positive change throughout our service areas.

Your Purchase

With each purchase, you’re helping others in need.

Giving Back

A portion of our revenue is dedicated to giving back to our communities.

Community Change

These local non-profits carry out lasting community change.

Delaying Heat Pump Services Often Leads To:

  • Full heat pump breakdowns
  • Expensive emergency heat pump replacements
  • Mold from condensation or water leaks
  • Long wait times in peak seasons
  • Higher monthly utility costs

Stay ahead of costly problems. Schedule your heat pump service today and save time, money, and stress.

Call Today!
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A Letter From Our
Chief Executive Officer

Dear Valued Customer,

Thank you for choosing Five Star Home Services for your home comfort needs. Whether it’s heat pump repair, heat pump replacement, heat pump installation or heat pump maintenance — your trust fuels everything we do.

We’re proud to be built on trust, transparency, speed, and exceptional service. That’s why we offer same-day furnace installation, three estimates for every job, and our Fast Guarantee: if we don’t arrive today, your diagnostic is free. It’s our promise to deliver Five Star Service—or make it right.

As a Profit on Purpose company, every job helps us give back. Your support directly funds local charitable efforts across Columbus, Dayton, Cincinnati, and beyond. When you choose Five Star, you’re not just upgrading your home—you’re helping rebuild lives.

Looking ahead, we’re committed to expanding our reach while continuing to provide fast, professional HVAC services—and making a bigger impact in the communities we love.

Thank you again for allowing us to be your trusted home comfort partner.

Sincerely,
Christian Rattin
Chief Executive Officer
Five Star Home Services

Frequently Asked Heat Pump Questions

You’ve got questions? We’ve got answers!

A heat pump is an energy-efficient system that provides both heating and cooling for your home. It works by transferring heat from one place to another using a refrigerant cycle, similar to a refrigerator. In the winter, it extracts heat from the outdoor air and transfers it indoors, while in the summer, it reverses the process to remove heat from your home.

The cost of a heat pump for a 2000 sq ft home in Ohio can vary based on the type and efficiency of the unit. On average, you might expect to pay between $3,500 and $7,500, including installation. It’s important to consult with our local HVAC experts for a precise estimate based on your specific needs.

Yes, heat pumps are quite efficient in Ohio’s climate. They are designed to work effectively in moderate climates and can handle the state’s varying temperatures. For colder days, many systems include a backup heating source to ensure consistent warmth.

The average lifespan of a heat pump is about 15 years, although this can vary based on maintenance and usage. Regular maintenance by a professional, such as Five Star Home Services, can help extend the life of your system.

Regular maintenance ensures your heat pump operates efficiently, reduces energy costs, and extends the system’s lifespan. It also helps prevent frequent repairs by catching issues early, ensuring your home remains comfortable year-round.

Many issues with heat pumps can be repaired, especially if they are caught early. Common problems like clogged air filters, refrigerant leaks, or a malfunctioning thermostat can typically be fixed. However, if the system is older or the repair costs are high, replacement might be a more cost-effective option.

If your heat pump isn’t providing enough heat, check the thermostat settings and ensure the air filters are clean. If the problem persists, it could indicate a more significant issue, such as a refrigerant leak or a malfunctioning component. More importantly, call our professional heat pump experts! Our team, Five Star Home Services, conducts heat pump inspections and heat pump repairs all year long!

Expert Heat Pump Tips & Insights

Your go-to resource for all things HVAC, Plumbing & Electrical.

Welcome to your one-stop destination for all things home maintenance related! You can become a true Five Star Fanatic by accessing our relevant blogs, free comprehensive buying guides, home maintenance tips and tricks, technical support, professional advice, and so much more.

Peace of Mind with Five Star Protection Plans

Stay Worry-Free with Protection That’s Built to Last

Keeping up with your home maintenance shouldn’t be overly complicated. It should be easy. We offer impressive home maintenance plans designed specifically for you to protect your entire HVAC, plumbing, and electrical systems at competitive monthly price rates.

When you STAY PROTECTED with Five Star, you won’t have to worry about unexpected problems at inopportune times. With our plans, you can enjoy priority scheduling, exclusive savings, and more, knowing your home is always in expert hands.

We know it. You know it. But you also deserve peace of mind. So, kick your feet back and relax, knowing your home is protected by Five Star!

Learn More
tech with homeowner outside