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Heat Pump Experts in Columbus, Dayton & Cincinnati
For the best prices on heat pump services, just call Five Star!
Heat pumps are a popular and energy-efficient choice in Ohio, offering both heating and cooling in one system. We provide expert heat pump services—including installation, replacement, and emergency repair—throughout Columbus, Dayton, Cincinnati, and nearby areas.
Signs Your Heat Pump Needs Professional Attention
Avoid major problems — call our heat pump pros before it escalates!
Heat pumps can experience a variety of problems, including malfunctioning thermostats, refrigerant leaks, frozen outdoor units, and inconsistent heating or cooling. Other issues include strange noises, electrical issues, and even problems with the indoor air handler or fan motor.
Signs You Need Heat Pump Services
Whether it’s heat pump installation, heat pump replacement, heat pump repair or heat pump maintenance — Five Star Home Services delivers expert care across Columbus, Dayton, and Cincinnati—fast.
Fast Heat Pump Services to Keep Your Home Comfortable
Heat pump problems? Don’t sweat it!
When you need fast heat pump services in Columbus, Dayton, Cincinnati or surrounding areas, there’s one company that stands out from the competition. Five Star Home Services is trusted as one of the top-rated heat pump companies in Ohio. Since 1972, our family-owned company has been trusted for high-quality heat pump services and all types of home comfort solutions. We hire and train Ohio’s best heat pump professionals to ensure top-tier service for your home.
When you choose Five Star for heat pump services, you get:
Good Communication
Easy Scheduling
Short Scheduling Windows
Transparent Pricing
Fast Service
No Pushy Sales
$500 off
Half System Discount
*Must mention the coupon with scheduling. Each coupon is not valid with other coupons, offers, discounts, or previous purchases. Must be in service area. Some restrictions may apply. Call for details. Coupon Code: HALF-SYS-DISC
Your #1 Heat Pump Experts in Ohio
If Your Heat Pump Is On The Fritz, We’re Here to Help!
From minor glitches to major breakdowns, no heat pump project is too complex for our skilled experts! The following are just a few of the issues we can address when providing heat pump services daily in Central and Southwest Ohio:
Common Heat Pump Problems We Encounter
- Refrigerant Leaks
- Dirty Air Filters & Coils
- Faulty Capacitors & Contactors
- Clogged Drain Lines
- Thermostat & Fan Problems
- Frozen Evaporator Coils & Compressor Issues
When your heat pump breaks down — you don’t have time to wait! With Five Star Home Services, you won’t have to wait for heat pump services.
Your Trusted Heat Pump Experts Across Columbus, Dayton & Cincinnati
Rooted in your community. Ready when you need us.
As your local heat pump technicians in Central and Southwest Ohio, we are proud members of the communities we serve. We have a team of NATE-certified technicians in your area with 24-hour customer support for emergency heat pump services all summer long.
Our heat pump service areas include:
Columbus
- Bexley
- Blacklick
- Canal Winchester
- Circleville
- Columbus
- Delaware
- Dublin
- Gahanna
- Groveport
- Heath
- Hilliard
- Lancaster
- Lewis Center
- New Albany
- Newark
- Pataskala
- Pickerington
- Powell
- Reynoldsburg
- Upper Arlington
- Westerville
- Whitehall
- Worthington
Dayton
- Beavercreek
- Bellbrook
- Cedarville
- Centerville
- Clayton
- Dayton
- Fairborn
- Huber Heights
- Kettering
- Medway
- Miamisburg
- Moraine
- Riverside
- Springboro
- Springfield
- Trotwood
- Vandalia
- Waynesville
- Wilberforce
- Xenia
- Yellow Springs
Cincinnati
- Batavia
- Blue Ash
- Bridgetown
- Cincinnati
- Fairfield
- Finneytown
- Hamilton
- Lebanon
- Loveland
- Madeira
- Medway
- Mason
- Moraine
- Middletown
- Milford
- Monroe
- Morrow
- White Oak
- Wilmington
Heat Pump Reviews: Stories From Our Customers
Real stories from real customers.
Curious what it’s like to work with Five Star Home Services? Don’t just take our word for it—hear from real customers who’ve experienced our fast, friendly, and professional service firsthand. Their stories say it all.
“My service man, Will, showed up when scheduled and completed a thorough maintenance check on my AC unit. Will wore protective shoe covers while in the house after each time he went outside. When finished, Will explained everything he completed and gave suggestions to improve my AC usage. A job well done in just over an hour.”
— Devon Stokes
Will Jeffreys, HVAC Safety Inspection
“Very professional and friendly. Technician did what he was here to do (AC) inspection, thankfully found nothing wrong and did not try to invent a problem which other companies have tried to do in the past. Five Star is an employee centric company and every employee I’ve asked has had nothing but good things to say about the company.”
— Ben Deeter
Mike Hoffer, HVAC Safety Inspection
“Dakota and JP were fantastic. Very friendly and knowledgeable and clean. Dakota explained heat pump replacement process from beginning to end, and updated me along the way. Took their time to make sure everything was done with integrity. Five Star is also going to install a water heater for me in a few days. I’m not sure who the installer will be yet, but I’m sure they’ll be just as great as everyone I’ve encountered in the process.”
— Wittley Williams
Dakota Justice, Heat Pump Install
“Out with the old and in with the new! Our heat pump was aroiginal to our house when we bought it 5 years ago. Being from 1988 we knew it was living on borrowed time. After dumping a hundreds of dollars i to the old system to keep it running we decided to start getting quotes to replace it. We got it quotes through several companies before deciding do go with five star. The customer service at Five Star Home Services was next to none! From the initial inquiry to the estimate/sales process to the install! Everyone that i dealt with was extremely professional and respectful. Being a tradesman myself I was very particular with who I chose and I’m very glad that I chose Five star! I would give more stars if I could!”
— Josh Alfaro
Mark Billingsley, Heat Pump Install
“Cameron was very nice and efficient. Adam Elkins was another person that helped me get my mom’s A/C replaced after it was stolen. He was extremely patient and extremely helpful and understanding! Would HIGHLY recommend. They are not pushy salesman, give you options and let you decide.”
— Sandy Dunlap
Cameron Woods, AC Install
How Our Heat Pump Service Works
Heat Pump service made simple—as easy as 1, 2, 3!
Call & Schedule
We are committed to clear and consistent communication. You’ll always be able to reach us, 24/7, 365 days a year, and we will answer or reply back within seconds!
Technician Arrives
Five Star service means you shouldn’t have to wait. You will be notified when your technician is on their way and you will have clear communication from start to finish.
Back to Comfort—Fast
Whether it’s your furnace, A/C, electrical, or plumbing, we deliver solutions to get your home back to comfort, fast.
Making A Difference Beyond Home Services
We don’t just fix homes— we help rebuild lives!
At Five Star Home Services, we’re more than just a home service provider. We believe families are the foundation of any home. This means that we don’t just fix homes—we help rebuild lives. Our mission? We serve those in need.
A portion of every job we complete goes toward giving back to those in need, partnering with local nonprofits, and investing in initiatives that strengthen our neighborhoods. We are dedicated to making a difference—the Five Star Difference.
With our roots growing deep into our communities, we wholeheartedly believe in Profit on Purpose—a commitment to using our success as the launchpad to create positive change throughout our service areas.
Your Purchase
With each purchase, you’re helping others in need.
Giving Back
A portion of our revenue is dedicated to giving back to our communities.
Community Change
These local non-profits carry out lasting community change.
Delaying Heat Pump Services Often Leads To:
- Full heat pump breakdowns
- Expensive emergency heat pump replacements
- Mold from condensation or water leaks
- Long wait times in peak seasons
- Higher monthly utility costs
Stay ahead of costly problems. Schedule your heat pump service today and save time, money, and stress.
A Letter From Our
Chief Executive Officer
Dear Valued Customer,
Thank you for choosing Five Star Home Services for your home comfort needs. Whether it’s heat pump repair, heat pump replacement, heat pump installation or heat pump maintenance — your trust fuels everything we do.
We’re proud to be built on trust, transparency, speed, and exceptional service. That’s why we offer same-day furnace installation, three estimates for every job, and our Fast Guarantee: if we don’t arrive today, your diagnostic is free. It’s our promise to deliver Five Star Service—or make it right.
As a Profit on Purpose company, every job helps us give back. Your support directly funds local charitable efforts across Columbus, Dayton, Cincinnati, and beyond. When you choose Five Star, you’re not just upgrading your home—you’re helping rebuild lives.
Looking ahead, we’re committed to expanding our reach while continuing to provide fast, professional HVAC services—and making a bigger impact in the communities we love.
Thank you again for allowing us to be your trusted home comfort partner.
Sincerely,
Christian Rattin
Chief Executive Officer
Five Star Home Services
Frequently Asked Heat Pump Questions
You’ve got questions? We’ve got answers!
A heat pump is an energy-efficient system that provides both heating and cooling for your home. It works by transferring heat from one place to another using a refrigerant cycle, similar to a refrigerator. In the winter, it extracts heat from the outdoor air and transfers it indoors, while in the summer, it reverses the process to remove heat from your home.
The cost of a heat pump for a 2000 sq ft home in Ohio can vary based on the type and efficiency of the unit. On average, you might expect to pay between $3,500 and $7,500, including installation. It’s important to consult with our local HVAC experts for a precise estimate based on your specific needs.
Yes, heat pumps are quite efficient in Ohio’s climate. They are designed to work effectively in moderate climates and can handle the state’s varying temperatures. For colder days, many systems include a backup heating source to ensure consistent warmth.
The average lifespan of a heat pump is about 15 years, although this can vary based on maintenance and usage. Regular maintenance by a professional, such as Five Star Home Services, can help extend the life of your system.
Regular maintenance ensures your heat pump operates efficiently, reduces energy costs, and extends the system’s lifespan. It also helps prevent frequent repairs by catching issues early, ensuring your home remains comfortable year-round.
Many issues with heat pumps can be repaired, especially if they are caught early. Common problems like clogged air filters, refrigerant leaks, or a malfunctioning thermostat can typically be fixed. However, if the system is older or the repair costs are high, replacement might be a more cost-effective option.
If your heat pump isn’t providing enough heat, check the thermostat settings and ensure the air filters are clean. If the problem persists, it could indicate a more significant issue, such as a refrigerant leak or a malfunctioning component. More importantly, call our professional heat pump experts! Our team, Five Star Home Services, conducts heat pump inspections and heat pump repairs all year long!
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Peace of Mind with Five Star Protection Plans
Stay Worry-Free with Protection That’s Built to Last
Keeping up with your home maintenance shouldn’t be overly complicated. It should be easy. We offer impressive home maintenance plans designed specifically for you to protect your entire HVAC, plumbing, and electrical systems at competitive monthly price rates.
When you STAY PROTECTED with Five Star, you won’t have to worry about unexpected problems at inopportune times. With our plans, you can enjoy priority scheduling, exclusive savings, and more, knowing your home is always in expert hands.
We know it. You know it. But you also deserve peace of mind. So, kick your feet back and relax, knowing your home is protected by Five Star!
