Water Softeners in Columbus, Dayton & Cincinnati

Unlock the power of soft water in your home.

Hard water can cause buildup, damage appliances, and reduce plumbing efficiency. A water softener protects your home and saves you money over time. At Five Star Home Services, we provide expert water softener installation, repair, and maintenance across Central and Southwest Ohio—backed by our Fast Guarantee: if we don’t arrive today, the service is free.*

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Choose Us for Water Softener Installation

Get rid of hard water stains & build-up.

Hard water can be a persistent problem in Ohio, causing scale formation in pipes, reducing the efficiency of appliances, and leaving unsightly spots on dishes and surfaces. These issues not only lead to higher maintenance costs but they can also affect the quality of your water supply, making it less suitable for daily use. Fortunately, Five Star Home Services provides top-notch water softener solutions in Central & Southwest Ohio, ensuring you get the best treatment solutions for your home.

Signs You Need a Water Softener:

Frequent Appliance Repairs

Reduced Water Flow

Soap Scum on Surfaces

Stiff Laundry

Spotty Dishes and Glassware

Dry Skin and Hair

Expert Water Softener Solutions

Protect your home & family from the effects of hard water.

When you need water softener solutions in Columbus, Dayton, Cincinnati or surrounding areas, there’s one company that stands out from the competition. Five Star Home Services is trusted as one of the top-rated water softener companies in Ohio. Since 1972, our family-owned company has been trusted for high-quality water softeners and all types of water treatment solutions. We hire and train Ohio’s best water softener professionals to ensure top-tier service for your home.

When you choose Five Star for water softeners, you get:

Good Communication

Easy Scheduling

Short Scheduling Windows

Transparent Pricing

Fast Service

No Pushy Sales

$500 off

Water Softener Installation

*Must mention the coupon with scheduling. Each coupon is not valid with other coupons, offers, discounts, or previous purchases. Must be in service area. Some restrictions may apply. Call for details. Coupon Code: WATERSOFT-500OFF

How Our Water Softener Services Work

Water Softener service made simple—as easy as 1, 2, 3!

Call & Schedule

We are committed to clear and consistent communication. You’ll always be able to reach us, 24/7, 365 days a year, and we will answer or reply back within seconds!

Technician Arrives

Five Star service means you shouldn’t have to wait. You will be notified when your technician is on their way and you will have clear communication from start to finish.

Back to Comfort—Fast

Whether it’s your furnace, A/C, electrical, or plumbing, we deliver solutions to get your home back to comfort, fast.

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Are You Facing These Water Quality Issues in Ohio?

Common water problems you might be dealing with at home.

If you’ve noticed chalky buildup on faucets, spotty dishes, or dry skin after a shower, your water might be to blame. Many Ohio homeowners deal with frustrating water problems every day, often without realizing the cause. From hard water damage to unpleasant odors and stains, these issues don’t just affect comfort—they can wear down your home over time. Here are some of the most common signs your water needs attention:

Hard Water Buildup

Spotty or Foggy Glassware

Soap Scum in Showers and Tubs

Dry Skin and Hair

Foul Taste or Smell

Stained Laundry

These common problems can affect your family’s health, your home’s plumbing, and the taste and smell of your water. A quick water test can reveal what’s really going on—and what you can do to fix it.

Expert Water Softener Solutions for Better Water Quality

Could your water be harming your home or health?

You rely on water every day—to drink, cook, clean, and bathe. But have you ever stopped to think about what’s really in it? Across Ohio, many households face issues like hard water, high chlorine levels, and even harmful contaminants like lead and PFAS. These hidden problems can take a toll on your health, your home, and your peace of mind. That’s why a simple in-home water test is so important—it shows you exactly what’s in your water and how to treat it the right way.

When Bacteria Enter Your Water, Your Health Is at Risk

Coliform bacteria are used as indicators of possible contamination. The presence of E. coli can signal fecal contamination, which poses serious health risks. These bacteria can enter water supplies through runoff, septic issues, or infrastructure failures—especially in rural or aging water systems.

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Even Small Amounts of Lead Can Be Dangerous

Lead often leaches into tap water from aging pipes, solder, and plumbing fixtures—especially in homes built before 1986. Even small amounts of lead can be harmful, particularly for children and pregnant women, as it can impair brain development, reduce IQ, and contribute to behavioral issues. Unlike other contaminants, lead is tasteless, odorless, and invisible, making it difficult to detect without proper testing. Long-term exposure can also increase the risk of high blood pressure, kidney damage, and other serious health concerns. Ensuring your home’s plumbing and water quality are lead-free is essential for the health and safety of your family.

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Hand holding white chlorine tablets over swimming pool skimmer.

Chlorine Keeps Water Safe—But at What Cost to Your Home and Health?

Chlorine is commonly added to municipal water supplies to kill bacteria and viruses—but that protection can come with downsides. Many Ohio homeowners notice a strong chemical smell or taste in their tap water, which can make drinking, cooking, and bathing unpleasant. Prolonged exposure to chlorine may also irritate skin, dry out hair, and potentially create harmful byproducts like trihalomethanes (THMs). While it’s effective for disinfection, chlorine can be harsh on your body, your plumbing, and even your appliances—especially if left unfiltered.

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The Hidden Danger of “Forever Chemicals”

Also called “forever chemicals,” PFAS (per- and polyfluoroalkyl substances) are man-made compounds that don’t break down easily in the environment or the human body—earning them their ominous nickname. These chemicals have been linked to serious health issues, including cancer, hormone disruption, developmental problems, and weakened immune function. Alarmingly, PFAS have been detected in multiple Ohio water systems, putting families at risk without their knowledge. Exposure can come through drinking water, cooking, and even bathing. The threat may be invisible, but the consequences are real.

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When Farm Runoff Reaches the Faucet: The Hidden Risk of Nitrates

Nitrates are a common contaminant in rural water supplies, often the result of fertilizer runoff from nearby farms. While not immediately noticeable, high levels of nitrates in drinking water can be especially dangerous for infants. One serious condition, known as “blue baby syndrome,” occurs when nitrates interfere with the blood’s ability to carry oxygen—leading to a bluish skin tone and potentially life-threatening complications. Families who rely on private wells or live near agricultural areas are at greater risk. Regular water testing and treatment can help ensure your drinking water is truly safe.

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Say Goodbye to Hard Water & Contaminants

See how we solve real world problems for real families.

From hard water and chlorine to lead and other hidden contaminants, Ohio homes face unique water challenges. That’s why we offer a full line of reliable water treatment products—designed to protect your plumbing, improve appliance efficiency, and give your family cleaner, healthier water every day. Whether you need a water softener, whole-home filtration, or customized solutions, we’ll help you find the right fit for your home and your budget.

Your #1 Water Softener Experts in Ohio

Unlock the power of soft water in your home

At Five Star, we offer top-of-the-line water softener solutions designed to enhance the quality of your water supply. Our water softener systems effectively remove calcium carbonate and other minerals, transforming hard water into soft water. This not only protects your plumbing and appliances from scale formation but also improves the efficiency of soap and detergents, leading to better water quality and a more enjoyable bathing experience.

Common Hard Water Problems We Encounter:

Scale Buildup
Soap Scum
Clogged Pipes
Dull Laundry
Dry Skin and Hair
Appliance Inefficiency

For all your water softener needs, call Five Star today and experience the benefits of softer water!

Your Trusted Water Softener Experts Across Columbus, Dayton & Cincinnati

Rooted in your community. Ready when you need us.

As your local water softener experts in Central and Southwest Ohio, we are proud members of the communities we serve. We have a team of plumbers in your area with 24-hour customer support for emergency water softener solutions throughout the year.

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Our water softener service areas include:

Columbus
- Bexley
- Blacklick
- Canal Winchester
- Circleville
- Columbus
- Delaware
- Dublin
- Gahanna
- Groveport
- Heath
- Hilliard
- Lancaster
- Lewis Center
- New Albany
- Newark
- Pataskala
- Pickerington
- Powell
- Reynoldsburg
- Upper Arlington
- Westerville
- Whitehall
- Worthington
Dayton
- Beavercreek
- Bellbrook
- Cedarville
- Centerville
- Clayton
- Dayton
- Fairborn
- Huber Heights
- Kettering
- Medway
- Miamisburg
- Moraine
- Riverside
- Springboro
- Springfield
- Trotwood
- Vandalia
- Waynesville
- Wilberforce
- Xenia
- Yellow Springs
Cincinnati
- Batavia
- Blue Ash
- Bridgetown
- Cincinnati
- Fairfield
- Finneytown
- Hamilton
- Lebanon
- Loveland
- Madeira
- Medway
- Mason
- Moraine
- Middletown
- Milford
- Monroe
- Morrow
- White Oak
- Wilmington

Water Softener Reviews: Stories From Our Customers

Real stories from real customers.

Wondering what it’s really like to choose Five Star Home Services for plumbing services? Hear directly from homeowners who’ve experienced our fast, friendly, and professional service. Their reviews speak louder than we ever could.

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“Nick was fabulous, knew exactly what he was doing, courteous, friendly and was very patient with 101 questions. Thanks Nick!”

— Izzy Mattingly 5 stars

Nick Schneider, Plumbing Drain Diagnostic

“Nick was VERY helpful and kind. He went above and beyond. It’s so refreshing to see such great rapport in times like now. Would definitely recommend!!”

— Erik McGowan 5 stars

Nick Schneider, Drain Diagnostic

“Steve was very professional, answered all of our questions, helped us compare estimate options, and handled all repairs in a timely manner! We are very appreciative for the emergency weekend service Steve was able to provide our family!”

— Katie Burkett 5 stars

Steve Monbeck, Plumbing Service Call

“I had a clogged main drain that kept the whole house from draining, James the drain specialist was absolutely amazing. He explained everything perfectly, he showed me what he was seeing and what I should be seeing. He gave me tips on how to prevent this in the future, he gave me tips so that I wont require further work, and he a great attitude the whole time. Highly recommending James/Five Star to family and friends. Couldn’t be happier with the service!”

— Q0P3

James Ashley, Drain Diagnostic

“Chris Carr was absolutely amazing! My pipes had roots in them built up real bad and I was hoping we wouldn’t have to replace anything and him and his assistant and supervisor kicked ass and got my clean out taken care of and even gave us great tips to keep up on preventative care as well. He was very informative, fun to talk with and extremely personable, and even took care to clean up after the job super well! We’ll definitely be using them in the future!”

— Kayla Small 5 stars

Chris Carr, Drain Diagnostic

“This was our second time using Five Star Home Care in Xenia, and they were just as great as the first. We had a clogged shower drain on a Sunday and were surprised to book an appointment that same morning! James Ashley, our technician, was professional, polite, and efficient. He cleared the drain, checked our pipes, and left the area spotless. Big thanks to Alexis for her help setting everything up. Highly recommend James and the Five Star team!”

— Susie Chaney 5 stars

James Ashley, Drain Diagnostic

“Chris did an amazing job! Our system was badly backed up just days after our home warranty expired. He and two other techs worked nearly 10 hours yesterday and Chris returned today for two more. What should’ve cost nearly $1,000 was cut in half thanks to the team’s generosity—and Chris’s hard work likely saved us from an $8,000 repair. Reminder: stay on top of roots in your lines—they can get out of control fast!”

— Allyssa Benny, Drain Diagnostic 5 stars

Chris Carr, Drain Diagnostic

“Very professional, courteous, and knowledgeable. Unlike another company that showed up unprepared, they came within 24 hours, completed the camera inspection, found the break in 20 minutes, provided photos, and gave helpful repair recommendations. I’ll definitely use them again.”

— Randy Kirkland 5 stars

James Ashley, Drain Diagnostic

“Chris did a great job! Very thorough, efficient, respectful – and, he of course solved our problem. We highly recommend Chris and Five Star for your plumbing needs.”

— Michael Stoecker 5 stars

Chris Carr, Drain Diagnostic

“Hello, i had a great experience with Mr. Ashley, very polite clean well uniformed on time honest and very communicative and upfront about how it was gonna be approached and price was spot on now hidden fees and was done in no time, country needs more hard working class honest folks like James very appreciative and even asked him for card, serviced us on the lords day even on Sunday! Thank you very much and god bless him, highly recommended.”

— Benjamin Crout 5 stars

James Ashley, Drain Diagnostic

Making A Difference Beyond Home Services

We don’t just fix homes— we help rebuild lives!

At Five Star Home Services, we’re more than just a home service provider. We believe families are the foundation of any home. This means that we don’t just fix homes—we help rebuild lives. Our mission? We serve those in need.

A portion of every job we complete goes toward giving back to those in need, partnering with local nonprofits, and investing in initiatives that strengthen our neighborhoods. We are dedicated to making a difference—the Five Star Difference.

With our roots growing deep into our communities, we wholeheartedly believe in Profit on Purpose—a commitment to using our success as the launchpad to create positive change throughout our service areas.

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Your Purchase

With each purchase, you’re helping others in need.

Giving Back

A portion of our revenue is dedicated to giving back to our communities.

Community Change

These local non-profits carry out lasting community change.

Delaying Water Softener Services Often Leads To:

Increased scale formation
Reduced water quality
Higher energy costs
Shortened appliance lifespan
Decreased system efficiency
Potential plumbing issues
Lower membrane life
Frequent maintenance needs

Don’t wait for these issues to arise—schedule your water softener service today for better water quality and system longevity!

Call Today!

A Letter From Our
Chief Executive Officer

Dear Valued Customer,

Thank you for choosing Five Star Home Services for your plumbing needs. Whether it’s sewer line repair, sewer line replacement, trencheless sewer line replacement, trenchless sewer line repair, water treatment systems, water quality testing, water softeners, water filtration, reverse osmosis, water lines, water line repair, water line replacement, gas lines, gas line repair, gas line installation, water pump services, well pumps, sump pumps, or some other type of plumbing service — your trust fuels everything we do. We have all your water heater and other plumbing-related needs covered in one place!

We’re proud to be built on trust, transparency, speed, and exceptional service. That’s why we offer same-day furnace installation, three estimates for every job, and our Fast Guarantee: if we don’t arrive today, your diagnostic is free. It’s our promise to deliver Five Star Service—or make it right.

As a Profit on Purpose company, every job helps us give back. Your support directly funds local charitable efforts across Columbus, Dayton, Cincinnati, and beyond. When you choose Five Star, you’re not just upgrading your home—you’re helping rebuild lives.

Looking ahead, we’re committed to expanding our reach while continuing to provide fast, professional plumbing services—and making a bigger impact in the communities we love.

Thank you again for allowing us to be your trusted home services partner.

Sincerely,
Christian Rattin
Chief Executive Officer
Five Star Home Services

Frequently Asked Water Softener Questions

You’ve got questions? We’ve got answers!

What is a water softener and how does it work?

At Five Star, we explain that a water softener is a device that removes calcium and magnesium ions, which are the primary causes of hard water. It works through a process called ion exchange, where these minerals are replaced with sodium ions, resulting in soft water that is gentle on your plumbing and appliances.

How do I know if I need a water softener?

If you’re experiencing scale build-up on faucets, soap scum in sinks, or stiff laundry, you likely have hard water. Our experts can test your water quality to determine the hardness level and recommend a suitable water softener system for your home.

What are the benefits of using a water softener?

With a water softener from Five Star, you can expect longer-lasting appliances, reduced energy bills, and softer skin and hair. Soft water also prevents scale formation in your plumbing, ensuring a more efficient water flow and reducing maintenance costs.

How often should I service my water softener?

Regular maintenance is key to optimal performance. We recommend having your water softener serviced annually by our professionals to check salt levels, clean the resin tank, and ensure the system operates efficiently.Answer

Can a water softener remove all contaminants from my water?

While a water softener effectively removes hardness minerals, it doesn’t eliminate other contaminants like bacteria or chemicals. For comprehensive water treatment solutions, we suggest combining your water softener with additional filtration systems, such as reverse osmosis.

Is installing a water softener worth the investment?

Absolutely! Investing in a water softener can save you money in the long run by protecting your appliances, reducing energy consumption, and improving your water quality. At Five Star, we offer sustainable solutions tailored to your needs, ensuring you get the best value for your investment.

Peace of Mind with Five Star Protection Plans

Stay Worry-Free with Protection That’s Built to Last

Keeping up with your home maintenance shouldn’t be overly complicated. It should be easy. We offer impressive home maintenance plans designed specifically for you to protect your entire HVAC, plumbing, and electrical systems at competitive monthly price rates.

When you STAY PROTECTED with Five Star, you won’t have to worry about unexpected problems at inopportune times. With our plans, you can enjoy priority scheduling, exclusive savings, and more, knowing your home is always in expert hands.

We know it. You know it. But you also deserve peace of mind. So, kick your feet back and relax, knowing your home is protected by Five Star!

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