Water Heater Experts in Columbus, Dayton & Cincinnati

“Nick was fabulous, knew exactly what he was doing, courteous, friendly and was very patient with 101 questions. Thanks Nick!”

“Nick was VERY helpful and kind. He went above and beyond. It’s so refreshing to see such great rapport in times like now. Would definitely recommend!!”

“Steve was very professional, answered all of our questions, helped us compare estimate options, and handled all repairs in a timely manner! We are very appreciative for the emergency weekend service Steve was able to provide our family!”

“I had a clogged main drain that kept the whole house from draining, James the drain specialist was absolutely amazing. He explained everything perfectly, he showed me what he was seeing and what I should be seeing. He gave me tips on how to prevent this in the future, he gave me tips so that I wont require further work, and he a great attitude the whole time. Highly recommending James/Five Star to family and friends. Couldn’t be happier with the service!”

“Chris Carr was absolutely amazing! My pipes had roots in them built up real bad and I was hoping we wouldn’t have to replace anything and him and his assistant and supervisor kicked ass and got my clean out taken care of and even gave us great tips to keep up on preventative care as well. He was very informative, fun to talk with and extremely personable, and even took care to clean up after the job super well! We’ll definitely be using them in the future!”

“This was our second time using Five Star Home Care in Xenia, and they were just as great as the first. We had a clogged shower drain on a Sunday and were surprised to book an appointment that same morning! James Ashley, our technician, was professional, polite, and efficient. He cleared the drain, checked our pipes, and left the area spotless. Big thanks to Alexis for her help setting everything up. Highly recommend James and the Five Star team!”

“Chris did an amazing job! Our system was badly backed up just days after our home warranty expired. He and two other techs worked nearly 10 hours yesterday and Chris returned today for two more. What should’ve cost nearly $1,000 was cut in half thanks to the team’s generosity—and Chris’s hard work likely saved us from an $8,000 repair. Reminder: stay on top of roots in your lines—they can get out of control fast!”

“Very professional, courteous, and knowledgeable. Unlike another company that showed up unprepared, they came within 24 hours, completed the camera inspection, found the break in 20 minutes, provided photos, and gave helpful repair recommendations. I’ll definitely use them again.”

“Chris did a great job! Very thorough, efficient, respectful – and, he of course solved our problem. We highly recommend Chris and Five Star for your plumbing needs.”

“Hello, i had a great experience with Mr. Ashley, very polite clean well uniformed on time honest and very communicative and upfront about how it was gonna be approached and price was spot on now hidden fees and was done in no time, country needs more hard working class honest folks like James very appreciative and even asked him for card, serviced us on the lords day even on Sunday! Thank you very much and god bless him, highly recommended.”