Real Reviews from Real Customers Just Like You
Real homes. Real problems. Real solutions.
These aren’t just reviews—they’re real stories from real homeowners, just like you, who trusted Five Star Home Services for HVAC, plumbing, and electrical work. With over 10,000 five star reviews and an average 4.8-star Google rating, it’s easy to see why families across Ohio call us the best HVAC company, best plumbing company, and best electrical company.
What Our Customers Are Saying
From our family to yours—see why neighbors trust Five Star.
At Five Star Home Services, we’re proud to serve homeowners across Ohio with fast, friendly, and expert care. But don’t just take our word for it—see what real customers have to say about their experience with our HVAC, plumbing, and electrical teams. These five-star reviews reflect our commitment to quality, integrity, and service you can trust.
Elizabeth Arnold, HVAC Repair
"Had a great expience! Brandon and Heman did a wonderful job fixing out HVAC and went above and beyond with the service. Scheduling was easy and within 48 hours we went from noticing a major HVAC issue to having a brand new one installed"Mike Webb, HVAC Safety Inspection
"Cannot recommend them enough. Our furnace went out; instead of just selling us a new unit, they truly put effort into diagnosing and repairing it - saving us a ton of money. Quick, professional, honest, and all around great service. Will definitely use them again. Thanks Josh and Matt!"Pete Patel, HVAC Service Call
"I had a power surge that knocked out my 28 year old furnace. I reached out to Five Star Home Services at 2pm on Sunday and Fred was at my door by 4pm. I could not have been more impressed by Fred's professionalism and service. He went over several options with me in detail and gave me all the information so I could make a decision. I would highly recommend Fred and Five Star Home Services!"Julie Irvin, HVAC Safety Inspection
"Four years ago we purchased our furnace/central air unit and today we wouldn't change anything. We had the pleasure of meeting Will for our spring maintenance appointment this week and we were met with a very personable and knowledgeable young man. Will explained in details his finding made suggestions and made sure we had no questions. We are extremely thankful to our close friend who recommended this company. Hands down, the best!"Kim Vega, HVAC Safety Inspection
"Eric was friendly and professional. He performed a detailed inspection of our HVAC and gave us the necessary information we needed to make informed decisions on repairing or replacing our units."David Wells, HVAC Safety Inspection
"DJ was here today for a service call. He is incredibly knowledgable and friendly. We will be requesting him from now on. What an incredible group of people!! Five-Star is an honest, community-minded company that does business the right way. We are very pleased with the quality of our equipment and the professional installation. These guys are amazing!!"Bill Schoof, HVAC Service Call
"Your associate will came to our house and introduced himself. Put on his shoe protectors and walked into the house. He did a fine job at explaining what needed done and the diagnosis he replaced the part fix a piece of wire and explain what he did he did a very fine job. I would be happy to have him work on my HVAC again, thank you very much"Sterling Williams, HVAC Safety Inspection
"Ryan was very professional and thorough in tuning up our AC and heating systems. Provided important information about both systems to help keep our systems functioning properly. Did a great job!"
Your Next Steps with Five Star
We know letting someone into your home is a big deal.
Inviting a technician into your home takes trust, and we don’t take that lightly. Whether it’s a routine check-up or you found us through our AC, furnace, or plumbing reviews, we’re here to help.
From booking to final handshake, we keep you informed and comfortable. It’s why so many Ohio homeowners trust us for HVAC, plumbing, and electrical service.